Privacy policy

 

Privacy Policy
Effective Date: 5/21/2025

Peace Love Mahjong (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, make a purchase, or opt in to receive text messages or other communications from us.

Information We Collect

We may collect personal information in the following ways:

  • When you place an order on our website
  • When you sign up to receive emails or text messages
  • When you contact us with a question or request

This information may include:

  • Name
  • Phone number
  • Email address
  • Shipping/billing address
  • Purchase history
  • Any other information you choose to provide

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send you order updates, shipping notifications, and service-related communications
  • Send promotional offers and product updates (only if you opt in)
  • Improve our website, products, and customer experience

Text Messaging & SMS Consent

If you choose to opt in to receive text messages from us, we may send you updates about your order, and customer service follow-ups. Message and data rates may apply. You can opt out of text messages at any time by replying “STOP.”

We do not share SMS opt-in information with third parties.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information only with trusted service providers that help us operate our website, fulfill orders, or communicate with customers — such as payment processors, shipping partners, and communication platforms like Grasshopper. These providers are only given the information necessary to perform their services and are required to keep it confidential.

Your Choices

You can:

  • Opt out of promotional emails by clicking the unsubscribe link at the bottom of any message.
  • Opt out of text messages by replying “STOP.”
  • Request access to, or deletion of, your data by contacting us.

Contact Us

If you have any questions about this Privacy Policy or your personal information, you can reach us at:

Peace Love Mahjong
📧 info@peacelovemahjong.com
📞 (800) 820-8210
🌐 www.peacelovemahjong.com